In the Age of AI and Bots - Why Call Centres Still Matters
Infographic Technology

In the Age of AI and Bots Why Call Centers Still Matters?

Artificial intelligence and chatbots are gaining traction in many industries for the augmentation that it can bring to many of their processes, including customer service. These technological advancements promise to deliver faster customer service through a fully-automated process, which can yield higher profits for the business. The reason that AI is gaining this much support […]