Author: Jason

Jason is a technical writer currently associated with ProProfs Chat . He enjoys writing about emerging customer support products, trends in customer support industry and the financial impacts of using such tools. In his spare time, Jason likes traveling extensively to learn about new cultures and traditions.

Try as you might, you can never rise to the top without leaving a great first impression on your customer’s mind. You can do pretty much everything in your power, but unhappy customers will still leave for better options. That said, your efforts to impress your customers must be continual and should never take a backseat. Forget all the principles, methods, and strategies you’ve been advised to employ and focus on customer-centricity. This is everything you need to know about impressing your audience, regardless of how demanding they may be.  1. It’s All About the Journey: Delivering Stellar Experiences Before…

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