procurement data analysis

How Advanced Data Analytics Helps Businesses in Procurement

Most procurement organizations dream about working in a technologically-rich environment where everything is automated, like requisition, purchase of goods/services, invoice creation and matching to payments. Advanced technologies such as artificial intelligence, bots and analytics work in tandem and accelerate the work while improving the outcomes. But, gathering and maintaining sufficient data is a dream that […]

In the Age of AI and Bots - Why Call Centres Still Matters
Productivity Technology

In the Age of AI and Bots Why Call Centers Still Matters?

Artificial intelligence and chatbots are gaining traction in many industries for the augmentation that it can bring to many of their processes, including customer service. These technological advancements promise to deliver faster customer service through a fully-automated process, which can yield higher profits for the business and are replacing call centers. The reason that AI […]