Is Alibaba Safe and Legit? 8 Tips to Avoid Alibaba Scams

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In short, yes, Alibaba is a safe and legit platform. It is a leading e-commerce company that has been in business for over 20 years and has a reputation for being a reliable and trustworthy platform for buying and selling products. Alibaba has strict policies in place to guarantee the reliability and safety of its products and sellers, and it has a strong system in place for handling disputes and resolving any difficulties that may arise. Additionally, Alibaba offers a secure payment system that guarantees the security of your financial and personal data.

If you are reading this article, maybe you are already familiar with Alibaba and its usefulness. It’s also likely that you are already looking forward to buying products from Alibaba but you are a bit hesitant to start your order. You may have been through the doubts such as “Is Alibaba legit?” “Is Alibaba safe?” “Are there scams in Alibaba?”

Let’s know more about what is Alibaba and what it is used for and then we will discuss about the possible scams and tips to avoid them.

What is Alibaba?

According o their own words, Alibaba is a Chinese multinational conglomerate holding company specializing in e-commerce, retail, internet, and technology. It is one of the world’s largest online and mobile commerce companies and operates the world’s largest online and mobile shopping platform, Taobao, and the wholesale platform. Alibaba was founded in 1999 by Jack Ma and is headquartered in Hangzhou, China.

Alibaba is an online marketplace that connects buyers and sellers from all over the world. It is used for buying and selling a wide variety of products, including clothing, electronics, home goods, industrial machinery, and more. It is also used for sourcing products for businesses and finding suppliers for wholesale orders and dropshipping offering various services such as payment processing and logistics.

Are there scams in Alibaba?

Yes, there are scams on Alibaba. Some scams on Alibaba include sellers offering fake (branded products with fake logos) or counterfeit products, sellers not delivering products after payment has been made, and sellers requesting additional payment for supposed “fees” or “taxes” after the initial transaction has been made. It is important to research sellers carefully and use secure payment methods to protect yourself from scams on Alibaba.

Now let’s discuss the ways you can avoid Alibaba scams.

How to Avoid Alibaba Scams

Here are 8 ways to avoid scams on Alibaba:

1. Use the Alibaba Trade Assurance program

Alibaba offers secure payment options such as Escrow and Trade Assurance, which can protect your payments and ensure that you receive your products as described. This program protects buyers from fraud by ensuring that the supplier completes the order as agreed upon. offers Trade Assurance as a free transactional protection solution to promote greater trust between buyers and suppliers. It offers protection specifically in the following situations: Your products are not delivered on time as agreed upon with your supplier.

While searching for the product, you can filter the suppliers by Trade Assurance and Verified Supplier filter. Make sure you apply both of these.

alibaba trade assurance verified supplier safe legit avoid scam

2. Check the supplier’s credibility

Look for suppliers with a good track record, verified company information, and positive customer reviews.

When you look at the supplier’s profile and decide whether it seems trustworthy or not. The verified suppliers are indicated with a ‘verified’ tag.

alibaba verified supplier profile safe legit avoid scam

Look for suppliers that have been on Alibaba for a long time, have a good reputation, and have a high level of transparency. You can check the supplier’s rating and reviews and verify their business license to get an idea of their reliability.

3. Communicate with the supplier

It’s important to communicate with the supplier to clarify any questions or concerns you may have before placing an order. This can help you get a better understanding of the product and the supplier’s business practices.

4. Order a sample before placing a larger order

Ordering a sample can help you verify the quality of the product and the supplier’s reliability before placing a larger order.

5. Use common sense: Avoid deals that seem too good to be true

If a supplier is offering prices significantly lower than the market average, it could be a red flag. Be wary of unusually low prices and be sure to read the fine print before making a purchase.

It’s up to you to decide whether the deals are normal or not. You may need to verify the prices and quality by contacting other similar suppliers. If you are buying for the first time on Alibaba, make sure you interact with several suppliers before finalizing the deal.

6. Use a third-party payment service

Paying through a secure payment service such as PayPal or Escrow can provide additional protection against fraud. When you use a third-party payment service, you are using Alibaba just for the purpose of information exchange and the order will be taken off the Alibaba platform.

For example, PayPal is able to offer some protection features. You can ask for a refund on the PayPal platform, for instance, if the goods turn out to be unqualified or you didn’t receive the package. PayPal will repay you upon evaluation.

7. Don’t send large payments upfront

Only make a payment after you have received the goods and inspected them. Once you’ve completed the down payment, you can decide whether to pay the remaining balance before or after your product is delivered by negotiating with the provider.

8. Use Alibaba’s dispute resolution service

If you suspect a scam, report it to Alibaba’s customer service team and use their dispute resolution service to resolve the issue. Once your initial payment has been made, you can use the dispute option. You can request a refund if the product quality or shipping timeline falls short of the requirements outlined in your contract.

Alibaba is safe and legit and by following these steps, you can increase your chances of having a safe and successful shopping experience on Alibaba.


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